Return & Refund Policy
At Connie Funaro Design, we strive to ensure your complete satisfaction with every purchase. Below you will find details about our return and refund policy for eligible items. Please read carefully before initiating a return.
Returns
To initiate a return, please contact us within 30 calendar days from the date you received your item. The buyer is responsible for covering return shipping costs. To be eligible for a return, the item must meet the following conditions:
- Unused and in the same condition as received.
- Must be in its original packaging.
- Include the receipt or proof of purchase.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment. Refund processing times may vary depending on your card issuer’s policies.
Return Shipping Costs
You are responsible for covering the shipping costs for returning your item. Please note that shipping costs are non-refundable.
Non-Returnable Items
Please note that the following items cannot be returned or exchanged, unless they arrive damaged or defective:
- Custom or personalized orders
- Perishable products
- Digital downloads
- Intimate items and face masks (for health/hygiene reasons)
For any questions regarding how to return your item, feel free to contact us for assistance.
